DIRECTV came out to upgrade my system to a HD system. After everything was in place and I walked out with the installer I noticed a cable sitting on the ground from the dish to the house. It was at that moment that the DIRECTV installer mentioned that for him to bury the cable from their DIRECTV dish to my house would cost extra. I called and spoke to customer service at DIRECTV. The young lady that I spoke with (after waiting on hold for several minutes) just kept repeating that they do tell you there can be extra charges …Find out more
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